ML
MailerLite
mailerlite.com · 100% Remote — 170+ team members worldwide
Email Deliverability Specialist
Apply NowAbout MailerLite
MailerLite is one of the fastest-growing email marketing services, helping more than 1 million businesses around the world stay in touch with their customers. With over 10 years of continuous growth, the team of 170+ dreamers, adventurers, and world travellers works fully remotely from across the globe — united by a passion for making email marketing simple and effective.
Trusted by solopreneurs, small businesses, e-commerce stores, agencies, and enterprise teams alike, MailerLite offers email marketing, automation, landing pages, websites, and AI-powered tools — all built on the philosophy that making the complex simple is what they do best.
The Role
MailerLite is looking for a technical detective and deliverability advocate to join the Deliverability and Compliance team. You live for high inbox placement rates, understand the nuances of SPF, DKIM, and DMARC by heart, and can translate complex challenges into actionable advice for customers.
You’ll play a key role in identifying and overcoming deliverability challenges — ensuring customers’ newsletters land exactly where they belong: their subscribers’ inboxes.
Why MailerLite
Real Impact
You’ll be at the centre of identifying and solving deliverability challenges that directly affect over a million businesses.
Grow & Evolve
Always experimenting, learning, and trying new things — as part of a team constantly looking for new ways to create value.
Full Ownership
Take full responsibility for your tasks. Team leads avoid micromanaging and minimise interruptions so you can focus and do your best work.
Experts at Hand
Teammates with a wide range of expertise are ready to help you grow — and they’d love to learn from you too.
Work from Anywhere
Full remote culture. Every day you choose the environment that makes you most productive.
Stability
Over 10 years of thriving with year-over-year growth that continues to increase — a company built to last.
What You’ll Work On
- Proactive monitoring: Stay ahead of problems by monitoring infrastructure health across Postmaster tools and internal dashboards — read signals early and act before small issues become incidents
- Lead investigations: Dig into logs when blocks occur, identify root causes, and work directly with ISPs and anti-spam organisations to drive resolutions
- Abuse management: Monitor and act on abuse signals, handle FBL reports and spam trap hits, and mitigate phishing or spoofing attempts
- Protect platform reputation: Identify accounts that put the infrastructure at risk and work across teams to address them effectively
- Identify trends: Develop a sharp eye for patterns across the platform and turn those insights into proactive measures that protect deliverability at scale
- Customer advocacy: Guide customers through authentication setup, list hygiene, and best practices — and conduct audits to catch risks before they escalate
- Knowledge building: Document processes and findings so the team’s collective expertise is captured and accessible
What We’re Looking For
Core Requirements
- 2–4 years of hands-on experience in email deliverability, ideally within an ESP or high-volume sending environment
- Solid understanding of SMTP, DNS records, and email authentication protocols — SPF, DKIM, and DMARC should feel like second nature
- Direct experience working with major mailbox providers: navigating postmaster tools, feedback loops, and escalation processes
- Familiarity with major blocklists and the delisting process — comfortable navigating removal requests and communicating with blocklist operators
- Analytical mindset with the ability to dig through logs and data to find the “why” behind a deliverability issue
- Strong communication skills to explain complex technical concepts clearly to non-technical customers
- Ability to manage multiple open issues, prioritise independently, and follow through
- Based in Europe, Africa, or Latin America
Bonus Skills
- Experience with SQL for deeper log analysis and reporting
- Active involvement or familiarity with industry organisations and communities such as M3AAWG
What We Offer
Remote-First Culture
Work from anywhere in the world — full flexibility every day
International Health Insurance
Coverage in most countries; monthly payout where coverage is limited
Annual Company Retreat
A week in a beautiful location to work, learn, and have fun together
31 Days Vacation
Including public holidays — unplug, recharge, and come back refreshed
12 Paid Sick Days
For physical and mental wellbeing — no doctor’s note required
4 Creative Days
One paid day off per quarter to do something creative and fun
12 Parental Days
One paid day off per month to spend time with your children
Parental Leave
100% paid — 3 months maternity, 1 month paternity, or adoption
$1,000 Parenting Budget
A special gift to celebrate the arrival of your new child
Joy Budget
Annual allowance starting at $1,000/yr to spend on what brings you joy
MacBook & Tools
Everything you need to do your job efficiently, provided by MailerLite
Glassdoor Rating: 4.5
A team that genuinely cares about the people it works with
Meet Your Team Lead
G
Gabija
Deliverability Lead — 9 years at MailerLite
“I’m Gabija, and I am the Deliverability and Compliance team lead at MailerLite. I’m 9 years in, and I still find this work endlessly fascinating. Email deliverability is complex, ever-changing, and occasionally makes me wish I’d become a rocket scientist instead. In my team, I care deeply about trust, open communication, and giving people the space to truly own their work. We keep things simple, face challenges head-on, and stay curious. No two days are alike and the people I work with genuinely care — and I hope you’ll want to be one of them.”
How to Apply
No CV required. MailerLite likes to do things differently. They’re excited to see the newsletter you come up with. Apply via the link below and follow the instructions on the application page.
Compensation
MailerLite is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.
Get Discovered by Remote Employers
Upload your resume, add your skills, select your profession, and keep your profile updated so employers can find the right candidates for remote roles.
Upload Resume Now